Terms & Conditions — mari44

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and mari44 ("the Platform", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://mari44.cam.

By accessing, registering on, or using any part of the mari44 platform — including all games, sports betting markets, promotional offers, customer support services, and payment processing facilities — you confirm that you have read, understood, and unconditionally agreed to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease using the platform and, if applicable, close your account. Continued use of mari44 following any update to these Terms shall constitute your acceptance of the revised Terms.

mari44 operates under international online gaming licensing. Players are solely responsible for verifying whether online gambling is lawful in their jurisdiction prior to registering or using the platform. Residents and citizens of jurisdictions where online gambling is prohibited are not permitted to open or use a mari44 account.

For the purposes of these Terms, the following definitions apply:

To be eligible to register and maintain an account with mari44, you must satisfy all of the following conditions:

• You are at least 21 years of age at the time of registration and throughout the period of active account usage.
• You are acting on your own behalf as an individual and not as an agent, proxy, or representative for any third party.
• You are not a resident or citizen of a Restricted Jurisdiction where online gambling is prohibited by law.
• You have not previously been subject to a self-exclusion on this Platform or any affiliated platform, unless that exclusion period has formally expired and been lifted by mari44.
• You have not been previously banned, suspended, or permanently excluded from mari44 for any prior breach of these Terms.
• You are opening and using this account for personal entertainment purposes only, and not on behalf of any commercial business or gambling syndicate.

mari44 reserves the right to request age verification documentation at any time. Failure to provide satisfactory documentation within the requested timeframe will result in account suspension pending verification.

Only one Account per person, per household address, per IP address, per device, and per payment method is permitted. Multiple accounts operated by the same individual — whether used simultaneously or successively — constitute a breach of these Terms and may result in all accounts being closed and all associated balances being forfeited.

Upon registering a mari44 Account, you agree to provide accurate, complete, and truthful information in all registration fields. You further agree to promptly update your account information if any details change after registration.

Know Your Customer (KYC) Verification is a mandatory requirement under our international licensing obligations. Full KYC verification is required prior to the processing of any withdrawal request. KYC verification may also be required prior to the activation of certain promotional offers or upon reaching transaction thresholds.

The standard KYC documents required include, but are not limited to:

• A valid government-issued photo identification document — Malaysian IC (MyKad), Driver's Licence, or Passport;
• Proof of current residential address — a utility bill, bank statement, or official correspondence issued within the preceding three (3) months;
• A clear selfie photograph holding your identification document; and
• Where requested, documentation evidencing the source of funds deposited on the Platform.

mari44 will use all reasonable endeavours to complete KYC reviews within 24–48 hours of receiving complete documentation. The Platform accepts no liability for delays caused by incomplete, illegible, or inconsistent documentation submitted by the User.

You are solely and entirely responsible for maintaining the confidentiality and security of your login credentials, including your username and password. You agree to:

• Select a strong, unique password and update it periodically;
• Enable two-factor authentication (2FA) where available;
• Refrain from sharing your credentials with any other person;
• Ensure you log out from shared or public devices after each session; and
• Notify mari44 support immediately upon suspecting any unauthorised access to your account.

mari44 will never ask you for your password via any channel, including Live Chat, email, or telephone. Any communication purporting to be from mari44 that requests your password should be treated as fraudulent and reported immediately.

mari44 accepts no liability for any loss or damage arising from your failure to maintain the security of your login credentials, or for any unauthorised transactions conducted via your account prior to you notifying us of a suspected security breach.

All financial transactions on mari44 are conducted in Malaysian Ringgit (MYR). The Platform does not charge fees on deposits; however, your payment provider may impose their own transaction charges for which mari44 bears no responsibility.

All bonuses, free credit promotions, cashback offers, reload bonuses, and VIP rewards issued by mari44 ("Promotions") are subject to the specific terms applicable to each individual offer, as published on the relevant promotion page at the time of availability. In the event of any conflict between a specific promotion's terms and these general Terms, the general Terms shall prevail unless explicitly stated otherwise.

The following general rules apply to all Promotions unless the specific promotion terms provide otherwise:

• Promotions are available to eligible registered players only and may not be combined unless expressly stated;
• Each promotion may only be claimed once per player, per household, per IP address, and per payment method, unless stated otherwise;
• Bonus credit is subject to a wagering requirement before any associated winnings may be withdrawn. Wagering requirements are stated on individual promotion pages (commonly expressed as X10, X15, or X20 of the bonus amount);
• During any active bonus period, the maximum permitted bet per round or spin is RM 300, unless the specific promotion states otherwise. Bets placed in excess of this limit during an active bonus will result in forfeiture of the bonus and any associated winnings;
• Slot games typically contribute 100% toward wagering requirements; table games, live casino games, and sports betting markets may contribute a reduced percentage (10%–30%) or zero percent as specified in the promotion terms;
• Bonus credit expires after the period specified in the individual promotion terms. Expired bonuses and any associated unconverted winnings will be removed without further notice;
• mari44 reserves the right to withdraw, modify, or cancel any Promotion at any time without prior notice in circumstances of suspected abuse or breach of these Terms.

All games available on mari44 are governed by their individual game rules, which are accessible within the game interface. By placing a bet or wager, you confirm that you have read and accepted the applicable game rules.

All game outcomes are determined by independently audited Random Number Generator (RNG) systems. mari44 does not manipulate or interfere with game outcomes. Published Return-to-Player (RTP) percentages are verified by third-party testing laboratories and represent long-term statistical averages rather than guaranteed returns per session.

In the event of a technical malfunction, system error, connectivity failure, or software fault that interrupts or voids a gaming session:

• Any bets placed during a provably affected session may be void and stakes refunded at mari44's discretion;
• Winnings paid due to a technical error that would not have occurred under normal operating conditions will be void and may be recovered;
• mari44 accepts no liability for losses sustained due to interrupted internet connectivity on the User's side.

Sports betting markets are subject to additional rules governing match postponements, abandoned fixtures, and result disputes, as detailed in the sports betting rules section of the Platform.

The following conduct is strictly prohibited on mari44. Any User found to have engaged in prohibited conduct is subject to immediate account suspension, permanent account closure, forfeiture of all balances, and where appropriate, reporting to relevant law enforcement authorities:

• Registering more than one Account;
• Registering using false, incomplete, or stolen identity information;
• Using the Platform if you are under 21 years of age;
• Using the Platform from a Restricted Jurisdiction;
• Using automated software, bots, scripts, or artificial intelligence to interact with the Platform, place bets, or conduct transactions;
• Colluding with other players to gain an unfair advantage in poker, live dealer, or any other multiplayer games;
• Initiating fraudulent chargebacks or payment reversals following the use of deposited funds;
• Exploiting or attempting to exploit any software bug, game error, or loophole in any Platform feature;
• Laundering money or using the Platform to conduct, conceal, or facilitate any unlawful financial transaction;
• Harassing, threatening, or abusing mari44 staff, support agents, or other users.

All content on the mari44 Platform — including but not limited to text, graphics, logos, game assets, software code, interface designs, promotional materials, and brand identifiers — is the exclusive intellectual property of mari44 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal entertainment purposes only. You may not:

• Copy, reproduce, modify, distribute, or commercially exploit any Platform content without prior written authorisation;
• Reverse engineer, decompile, or disassemble any Platform software;
• Remove or alter any copyright, trademark, or proprietary notice on any Platform content;
• Use the mari44 brand name, logo, or trademarks in any manner that implies endorsement or affiliation without express written consent.

mari44 is committed to promoting responsible gambling and takes its obligations in this regard seriously. Gambling should remain a form of entertainment and must never be viewed as a means to address financial difficulties or generate income.

The Platform provides the following responsible gambling tools, available to all registered players at no charge:

• Deposit Limits — Daily, weekly, and monthly caps on the total amount that may be deposited;
• Session Time Reminders — Notifications after a specified duration of continuous play;
• Cool-Off Periods — Voluntary account access restrictions for 24 hours, 7 days, or 30 days;
• Self-Exclusion — A permanent or long-term restriction on account access, effective immediately upon request.

To activate any responsible gambling tool, contact our support team via Live Chat at any time. Self-exclusion requests will be enforced within one (1) hour of confirmation. During a self-exclusion period, the User will not receive any promotional communications from mari44.

mari44 enforces a strict minimum age of 21 years. Age verification checks are conducted as part of the KYC process and may be triggered at any time during the account lifecycle.

For more detailed information on our responsible gambling framework, please visit our Responsible Gambling page.

To the fullest extent permitted by applicable law, mari44 expressly excludes all warranties, representations, and conditions — whether express, implied, or statutory — regarding the Platform and its services, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

mari44 shall not be liable for any of the following losses or damages, whether arising in contract, tort, negligence, or otherwise:

• Any loss of profits, loss of revenue, loss of data, or loss of business opportunities;
• Any indirect, incidental, special, consequential, or punitive damages;
• Any loss arising from interruption to the Platform due to maintenance, technical failure, force majeure events, or third-party service disruptions;
• Any loss arising from your reliance on information published on the Platform;
• Any loss resulting from the termination or suspension of your account in accordance with these Terms.

Where liability cannot be excluded by law, mari44's total aggregate liability to you for any claim shall not exceed the total net deposits made by you to the Platform in the thirty (30) days preceding the event giving rise to the claim.

Nothing in these Terms shall limit mari44's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded by law.

These Terms and all matters arising from them shall be governed by and construed in accordance with the laws of the jurisdiction in which mari44 holds its primary operating licence. This does not affect your rights under the laws of your country of residence where those rights cannot be contracted out of.

In the event of any dispute between you and mari44, you agree to first contact our support team to seek an informal resolution. We will endeavour to respond to all formal complaints within five (5) business days.

If a dispute cannot be resolved informally within thirty (30) days of initial notification, either party may submit the matter to the dispute resolution mechanism provided under mari44's applicable operating licence.

Players in Malaysia acknowledge that online gambling regulation in Malaysia does not extend to offshore platforms. The resolution of any dispute is therefore governed by the licensing jurisdiction of mari44, not by Malaysian domestic law.

mari44 reserves the right to amend, update, or replace these Terms at any time. Where amendments are material — meaning they meaningfully affect your rights or obligations — we will notify registered Users by email to the registered address on file no less than fourteen (14) days prior to the amended Terms taking effect.

For minor or non-material amendments, updated Terms will be published on this page with a revised "Last Updated" date, and continued use of the Platform following such update constitutes acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. If you do not agree with any amendment, you must stop using the Platform and close your account prior to the effective date of the revised Terms.

For any queries, complaints, or formal correspondence regarding these Terms and Conditions, please contact the mari44 support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the Platform interface. Average response time is under 5 minutes.
• Email: [email protected] (plain text — not a clickable link). Responses are typically provided within 3–5 business hours.

Our support agents are available in English, Bahasa Melayu, and Chinese. For formal legal notices or regulatory correspondence, please state clearly in your communication that the matter is a formal legal notice.

Players based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other locations within Malaysia are equally entitled to contact us via these channels in English or Bahasa Melayu.